While surfing Chatway, you might encounter problems and as a result of that questions might pop up. That is the reason why we created this help-page! Here you can find frequently asked questions. Just click on the question below to get your answer. Is your question not in the list, then don't hessiate to contact us. We will add yours to the list as soon as possible!
  • General

- What is Chatway?
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Rules
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Disclaimer
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Chatway and kids

  • Chatrooms

- Where can I find these chatrooms?
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Why is the chat-applet not loading?
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Do I have to stick to the age restrictions?
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What is a moderators function?
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How can I contact the moderators?
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Why did the moderator kick me out?
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Why did the moderator ban me?

  • Boards

- Where can I find these boards?
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Do I have to register before I can post?
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Do I have to stick to the age restrictions?
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Who is Admin?
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How can I contact Admin?
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Where can I find further information on the boards?



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  • What is Chatway?

Chatway is an online community for everyone that likes to make new friends from all over the world. We offer chatboxes, discussionboards, games, e-mail and a lot more. Joining Chatway is completely free and totally fun!

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  • Rules

The Chatway administration doesn't want our community to become a regime, which is the reason why we give our members a lot of freedom. We are always open for suggestions and criticism, but we do need to set up certain rules. Please take note of these rules before you join our community!

1. Spamming (ie: advertising) is forbidden.
2. Explicit language and explicit images will not be tolerated.
3. Racism and discrimination are illegal in our community.
4. Take heed of the age restrictions.
5. Obey and respect the moderators.

For more questions and suggestions concerning the rules you can always contact us.

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  • Disclaimer

The webmaster or administrators of Chatway.com are not responsible for any physical or mental dammage caused by surfing this website. Users of Chatway.com are responsible for their own entries and posts.

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  • Chatway and kids

Chatway tries to be a safe place for people of all ages, including the little ones. Therefore we use moderators who try to keep the rooms and boards free from explicit content. However, our moderators are no robots and we can't guarantee a 100% protection. That is why we give you four tips:

- Turn the screen to where you can see what is going on.
- Only let your child use Chatway when there is adult supervision.
- Limit the amount of time that your child spends online.
- Ask your child about what he/she has been doing on Chatway.

Parents are always welcome to contact us about child-protection!

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  • Where can I find these chatrooms?

Click 'rooms' in the menu, and you will be taken to a new page. On the right side of the screen you will see a list of five rooms. Click on the name of the room of your choice and the chat applet will be loaded in a popup window. This window is resizable!

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  • Why is the chat-applet not loading?

Are you a XP-user? Then you will probably need to install Java Virtual Machine. Click here to install this free software, and your chat-applet will load now!
Are you not an XP-user then we advice you to reboot your computer, or to refresh your page. If these things do not help, then please contact us through the online contact formular on this website.

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  • Do I have to stick to the age restrictions?

Yes, unless you got permission from the owners or administrators to enter other rooms. We use age restrictions on certain rooms to make them more suitable for certain generations.

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  • What is a moderators function?

A moderator is appointed to welcome the people to the room, to help them in case of problems and to keep the room free from explicit language! A moderator has the ability to remove chatters or to ban them if needed. Bans can either be temporal or for good, which depends on the violation.

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  • How can I contact the moderators?

You can't, unless the moderator doesn't mind to give out an e-mail address his-/herself. Complaints or questions concerning the moderator should always be directed at the administrators.

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  • Why did the moderator kick me out?

A moderator has the ability to remove you from the room. He or she will do that if you do not stick to the rules. If you think your kick was completely unreasonable, then you can contact the administrators.

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  • Why did the moderator ban me?

If you can't enter the room anymore, it means that your nickname or your IP has been banned. Probabaly you did not stick to the rules, and the moderator decided to remove you as a result of that. Contact the administrator if you think your ban was unreasonable.

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  • Where can I find these boards?

Click 'boards' in the menu, and a new page will appear. Then click at the button at the right side of the screen, and the boards will be opened in a new window.

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  • Do I have to register before I can post?

Yes! We ask you to do this so the boards are easier to manage! It will be easier for the moderators to remove spam and forbidden posts, and it will be easier for you because you will be able to use more features, like private messaging for example!

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  • Do I have to stick to the age restrictions?

Yes, unless you got permission from the owners or administrators to enter other boards. We use age restrictions on certain boards to make them more suitable for certain generations.

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  • Who is Admin?

Admin is the boards-moderator, who helps you in the helpdesk and who will keep the boards free from spam and forbidden posts!

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  • How can I contact Admin?

You can send a private message or send an e-mail to admin at chatway dott com.

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  • Where can I find further information on the boards?

Go to the boards and click on the FAQ button. You will be redirected to a page full of questions concerning the boards!

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Help

  If your question is not in the list below then don't hessitate to contact us.  








































































































































































































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